When handling personal information (“Vita-Shots” “us”, “we”), complies fully with the Privacy Act 1988 (“Privacy Act”) and the outlines in the Privacy Act.
The protection of your personal information is of the upmost importance to Vita-Shots. Your personal information includes your personal data and means any information about a person (“Personal Information”).
Our Terms and Conditions:
Your Personal Information is used for the purposes of delivering our products and services (“Products”). We may collect information through the Vita-Shots website located at website in the course of the sale and distribution of our products.
We collect Personal Information from our customers – when they register on our Website, request an assessment for the purposes of advice, purchase a nutritional plan, or otherwise in the course of providing our products or services. Including when we receive enquiries via email; and from third party service providers – when they are supply services to us (such as professional services), provide information to us for services.
The Information we may collect will depend on whether you are a client or third-party service provider and may also include information on your health (Health information includes any information collected about your health or in relation to a health service you have received. Health Information from customers assists in providing purchased dietary advice or plans and keeps a record of the Products and Services you have purchased. This enables us to accurately provide our Services and assess the needs of customer and generally assist in the quality of our service).
You may supply personal information including: your email address, name postal address, age, weight, gender, any medical conditions or allergies/intolerances, nutritional supplement use, billing information. If you do not provide us with all the information we may not be able to ship our products or provide our services to you.
Information collected may be used to provide our Services, send you our newsletter, respond to feedback and complaints, communicate with third party service providers, develop services, or enforce our Terms & Conditions. Third-party service providers information will be used to email you to accept your offer to provide Services or products, and to correspond with you regarding the provision of your Services and to pay invoices.
Unless you have opted out, you have consented to us using your personal Information for direct marketing purposes by us alone in order to update you on our services. This may include us contacting you by mail, telephone, email or SMS for marketing purposes. You always have the choice to opt out of receiving future marketing correspondence or information.
We comply with the Health Privacy Principles and the collection, use and disclosure of all Information.
We may use “cookies”; to store data on your computer using your browser.
Cookies allow the Website to do useful things like for example, find out if your computer has visited the Website before.
Anyone may modify a browser to prevent cookie use – Should you do this our service via our Website may not work. Information stored in the cookie is used to identify you and it enables us to operate supply our service and to track the behaviour of visitors to our Website.
At any time, you can request, access to, and a copy of any Personal Information we hold about you (including any Health Information) (subject to any applicable legal exceptions) and we will provide you with your personal information. If you have any concerns or complaints about the way we are handling your Personal Information please contact us so we can address these to you. All Requests must be submitted by email to . If you wish to modify the Personal Information we hold about you, we will promptly make these changes.
We will implement all reasonable processes to protect the Personal Information we collect and hold it from misuse, loss or interference or unauthorized access and even modification, and also ensure to our best ability it is accurate, complete and up-to-date when we collect, use or disclose it.
We have developed procedures and systems of monitoring the security and safety of data as well as procedures including data breaches, and the requirements of notifying you and relevant authorities if the data security of your Personal Information is ever breached.
To assist us, we would ask you ensure you provide us with your correct details, if you believe the information we have is inaccurate, incomplete, out of date or misleading we will take all reasonable steps to correct the information you have provided.
We may sometimes destroy or de-identify information when it is no longer needed, or we may sometimes retain and re use any de-identified information.
You have the right to require us to delete your Personal Information in certain circumstances, and/or to return it to you including, but not limited to where your Personal Information is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other legal ground for processing your data. If you wish to have your Personal Information erased and/or returned to you please notify us through our website